Refunds are issued in accordance with our booking and cancellation policies. Eligibility depends on the specific terms of your reservation, including any non-refundable rates or special conditions.
To request a refund, please contact our customer service team with your booking details. We will process your request promptly and inform you of the next steps for reimbursement.
Refund requests are typically processed within 7-10 business days. The time it takes to appear in your account may vary depending on your payment method and bank processing times.
Certain booking rates, including special offers or discounted rates, may be non-refundable. Please review your booking terms before making a reservation to avoid misunderstandings.
If your booking is canceled or modified according to our policy, you may qualify for a partial or full refund. Terms and conditions apply based on the timing of your request.
If an error occurs on our part, such as an incorrect booking or overcharge, we will issue a full refund. Please reach out immediately for resolution.
If you have questions regarding a refund, please contact our customer service team. We’re here to assist you with any issues related to your booking and refund request.
Marina Hotel London combines impeccable service, elegant rooms, and top-notch amenities for an unforgettable city stay.
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