FAQ’s

General Question

 We aim to provide a seamless and  experience for our guests. Below are answers to some of the most common inquiries to help make your stay as effortless as possible.

What type of room can I book at MARINA HOTEL London?

Room options at MARINA HOTEL London include:

  • Single
  • Double
  • Quadruple
  • Triple
  • Twin/Double

The prices at MARINA HOTEL London may vary depending on your stay (e.g. dates you select, hotel’s policy etc.). See the prices by entering your dates.

 

MARINA HOTEL London is 3 km from the centre of London.

Payment Questions

 We strive to offer a smooth and secure payment process. Below are some frequently asked questions regarding payments and billing.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard, and American Express. Bank transfers and digital payments may also be available—please contact us for details.

Payment policies vary based on the booking type. Some reservations require prepayment, while others allow payment upon arrival. Please refer to your booking confirmation for details.

Yes, a refundable security deposit may be required at check-in to cover incidental charges. This will be returned upon check-out, subject to a room inspection.

Refund eligibility depends on the cancellation policy of your booking. Some rates are non-refundable, while others may allow free cancellation within a specified timeframe.

Reservation Questions

We aim to make the booking process as seamless as possible. Below are some common questions regarding reservations.

How many rooms can be booked at once?

Guests can book multiple rooms in a single reservation, subject to availability. For group bookings, we recommend contacting our reservations team for personalized assistance.

Our rates are per room, based on the selected occupancy. Additional charges may apply for extra guests, depending on the room type and hotel policy.

Yes, reservations can be modified or canceled according to our cancellation policy. Please refer to your booking confirmation for specific terms or reach out to our team for further assistance.